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    Invoicing

    Invoices for ZELLIS services are issued electronically and emailed to you.  If you want to change or add an email address for receiving our invoices, just let us know.  We don’t issue automatic statements, so if you require a statement, just ask.

    Payment Terms

    ZELLIS is an ecommerce solution provider.  We deliver effective solutions for online retailers who pay for our services.  We aim to provide fixed price services and quotes wherever possible to give you budget confidence.  For tasks where the time and effort required cannot be reliably estimated, we will quote hourly rates.  

    The payment terms that will apply depend on the service you’re getting.  Tasks and projects under $10,000 usually require prepayment to commence.  Higher value projects will typically be split into stages with prepayment due to commence each stage.  Direct debits must be setup for ZELLIS Flex, ZELLIS Connect, ZELLIS Auto and ZELLIS Multisync subscriptions.  Where you are required to pay via direct debit, we wll provide you with a dedicated link to setup your direct debit authority.  When you activate the direct debit authority, you can also create a customer login so you can then access your invoices and payment history any time.  You can also request copies of invoices any time from our support team too.  

    Payment Methods

    Direct debit payments can be made from a credit or debit card, or from a bank account.  

    All other payments can be made via:

    • Bank transfer
    • Credit or debit card
    • Cryptocurrency (Bitcoin, Ethereum and more)